FAQs

TopLeaf is one of 120+ dispensaries in B.C. area (over 200 in Canada) that are NOT operating under the federally-approved medical marijuana system. To qualify under the federal system, you would need to get a doctor's approval and Health Canada's permission to purchase from one of the 26 licensed producers. City Hall and most police authorities have allowed dispensaries to proliferate so people can safely access medicine, so long as there are no sales to minors or any organized crime affiliations. BC residents has been shipping cannabis in the mail since the 90's and before, to date we know of no-one who has ever been charged with receiving cannabis in the mail. That being said, there is still a risk (not to the receiver) as we are not working with any federal approval. Please be mindful of our position and enjoy responsibly.

You must be min 19 years of age and live in Canada. Fill out sign up form @Join Our Community page, dont forget to add in a photo of valid government Issued photo ID. Once we receive your online form we will send you a member number and you can start shopping. (ID is for age verification only)Please be sure you have internet banking set up with your current bank.

* At this time we only accept E-mail Money Transfers (Interac E-Transfer). They are safe, secure and reliable. Contact your current bank for more information.

* ID's are required for age verification (19+). IDs are stored on a secure server with your member information after verification. Information is NOT shared with any third parties. Using your phone to take a picture works great for this.

Yes, we have a minimum order of $60.

After we receive your order form we will send you an email with the current EMT address. Once we receive your payment your order will be processed and shipped. A tracking number is provided (to the email provided on your profile) within 12 hours of the order being sent.

* If we receive your order and Interac E-transfer by our 1pm PST cutoff time, your order will ship that business day. If we receive your order and payment after 1pm PST, your order will ship the next business day.* Please note that it can take up to 40 minutes for us to receive your E-transfer.* Shipping takes 1-3 days (conditions vary depending on weather, holidays and construction)

Please remember the login is for your login name and not your full email. ex: johndoe@gmail.com - {login is: johndoe}. If you are experiencing issues logging in (are unable to) Go to the history section at the top of your browser and erase your cache and cookies. The web page will work fine after you do this. (Make sure you erase all not just the last few hours or days). Our Website works optimally with Google chrome, Firefox, and Safari. If all else fails, please email info@topleaf.ca and we will make sure to get you everything you need to get logged in. Thank you for your patience.

Yes! Product images are taken in house at the TopLeaf Studio. Images are not Photoshopped or enhanced.

Yes, depending on which province you live in the value of the order shipped to you will be taxed by the provinces rate.

Sorry, we do not have a contact phone number at this time. We are available Monday through Friday from 9:30am Pacific Standard Time to 5pm Pacific Standard Time through our contact us page online or feel free to email info@topleaf.ca!

* We will cover the shipping on your first order with TopLeaf.ca (15.75 Value) PLEASE USE CODE: order1* Shipping fees are $15.75 for Xpress post.* Orders are shipped by Canada post Xpress post. * You will receive your order in 1-3 business days. Please allow an extra couple of business days if you live in a remote area or eastern Canada.* Your delivery is guaranteed (except for residents of Nunavut, Northern Quebec or if you provide an inaccurate/incomplete address).* Orders are mailed in a discrete unlabeled package. * We do not require a signature on orders mailed out. If you miss your package, you will have to go pick it up the next day at the post office.

If you use online banking with a Canadian bank/credit union, then sending an Interac E-transfer takes just a couple of minutes. For information on sending an E-transfer, please contact your bank or visit. http://www.interac.ca/en/interac-e-transfer-consumer.htmlEMAIL TO SEND TRANSFER: purchasetopleaf@gmail.com pw: topleafcode2017We have enabled automatic transfers!

Your order will be discretely packaged and vacuum-sealed to protect and maintain your privacy. We ship using Canada Post Xpresspost mailers or nondescript boxes with no indication of what is inside.

* Once you've sent your E-transfer, it can take up to 40 minutes for us to receive an email notifying us of your payment. * Your E-transfer will be pending until we collect the E-transfer (when we process your order). * Once we have collected payment your order will be packaged and sent on next available mail out time.* Keep in mind - if you send your payment after 12pm PST we may not receive the money before the cut off for mail in which case it will be sent tomorrow.

A tracking number is provided within 12 hours of sending out your package. It will be emailed to the email provided by you in your profile - make sure to check your junk mail. All tracking numbers come from the email - purchasetopleaf@gmail.com

Most common with edibles, the two main factors for decarboxylation to occur are heat and time. Smoking and vaporizing will instantly decarboxylate cannabinoids due to the extremely high temperatures present, making them available for absorption through inhalation. While decarboxylated cannabinoids in vapor form can be easily absorbed in our lungs, edibles require these cannabinoids present in what we consume in order for our bodies to absorb them throughout digestion. Heating cannabinoids at a lower temperature over time allows us to decarboxylate the cannabinoids while preserving the integrity of the material we use so that we may infuse it into what we consume.

* Sativa and Indica are the two major types of cannabis plants which can mix together to create hybrid strains. Each strain has its own range of effects on the body and mind resulting in a wide range of medicinal benefits.* Indicas are very effective for overall pain relief and is often used to treat insomnia for many people. Indica buds are most commonly smoked by medical cannabis patients in the late evening or even right before bed due to how sleepy and tired you become when high from an indica strain of Cannabis, like Kush.* Sativa dominant cannabis strains tend to have a more grassy type odor to the buds providing an uplifting, energetic and “cerebral” high that is best suited for daytime smoking. A sativa high is one filled with creativity and energy as being high on sativa can spark new ideas and creations. Many artists take advantage of the creative powers of cannabis sativa to create paintings.